Your privacy is our
top priority
111be is committed to keeping your personal information fully secure. This privacy policy explains how we collect, use, and store your information.
01 Introduction and Applicability
This privacy policy applies to the 111be platform. 111be provides a safe and reliable online casino and betting service for users in Bangladesh. By using our website or registering an account, you are considered to have given your consent to the terms described in this privacy policy.
This policy applies when you:
- Visit or browse the 111be website
- Create an account or log in to our platform
- Complete a transaction via bKash, Nagad, Rocket, or Upay
- Contact support through our live chat or email
- Participate in any of our bonuses or promotions
111be takes the utmost care regarding the protection of personal information and strives to comply with applicable data protection guidelines. Our commitment to providing a safe and transparent service is reflected in everything we do.
02 What information we collect
Information provided directly by you
During account registration and use, you voluntarily provide the following information:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (for verification)
- Payment information (bKash / Nagad / Rocket / Upay number)
- Permanent or current address
- Bank account details (where applicable)
Automatically collected information
When you use the platform, the following information is collected automatically:
- IP address and device identifiers
- Browser type and version
- Operating system information
- Page visits, clicks, and navigation data
- Session duration and activity logs
- Gaming history and betting patterns
- Geolocation data (at country level)
Information received from third parties
In some cases we may also receive information from trusted third parties, such as identity verification service providers or payment processors. This information is used solely to confirm your identity and prevent fraud.
We never collect additional information without your knowledge or consent. Our data collection process is fully transparent and purpose-driven.
03 How your information is used
111be uses your personal information for the following legitimate purposes:
Service Delivery
- Account creation and management
- Processing deposits and withdrawals
- Providing bonuses and promotions
- Ensuring gaming services
Safety and Security
- Identity verification (KYC)
- Fraud and scam prevention
- Anti-money laundering (AML) controls
- Ensuring account security
Customer Support
- 24/7 live chat assistance
- Complaint resolution
- Technical issue resolution
- Account-related notifications
Legal Obligations
- Meeting regulatory authority requirements
- Maintaining records for dispute resolution
- Ensuring responsible gaming
- Fulfilling legal accountability
05 Cookies and tracking technologies
The 111be website uses cookies and similar tracking technologies that improve your browsing experience and ensure the functionality of our platform.
Essential Cookies
Required for the core functionality of the platform. Without these, login, payments, and gaming are not possible.
Analytical Cookies
Help improve service quality by analyzing user behavior. Information is collected on a fully anonymous basis.
Preference Cookies
Remember your language, theme, and login preferences to make your experience easier on future visits.
You can manage cookies from your browser settings. However, disabling essential cookies may disrupt some important functionality of the platform.
06 Data security measures
111be uses industry-standard security measures to protect your personal and financial information. Our security framework includes:
SSL Encryption
All data transfers are fully secured through 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems actively prevent attacks.
Two-Factor Authentication
Two-factor authentication is available for account security.
Regular Audits
The system is kept up to date through regular security audits and vulnerability assessments.
07 Your rights
111be respects your data protection rights. As a user of our platform, you enjoy the following rights:
Right to Access Information
You may request a copy of your personal information held by us at any time. We will fulfill your request within a reasonable time.
Right to Correction
If your information contains any errors or is incomplete, contact our support team to request a correction. Ensuring accurate information is a shared responsibility.
Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, if legal obligations or contractual requirements exist, it may not be possible to delete all information.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications. We will act promptly upon receiving such a request.
How to exercise your rights
To exercise any of the above rights, contact our support team. After verifying your identity, we will process your request as quickly as possible. For urgent requests, use our 24/7 live chat service.
08 Data retention period
111be retains your information only for as long as necessary. Different retention policies apply to different types of information:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration the account is active + 5 years | Legal Obligations & Dispute Resolution |
| Transaction Records | 7 years | Financial Regulation & AML Obligations |
| Gaming History | 3 years | Responsible Gaming & Dispute Resolution |
| Communication Logs | 2 years | Ensuring Customer Service Quality |
| Cookies & Session Data | Upon session end or 30 days | Platform Functionality |
After the defined retention period, data is securely deleted or anonymised so that you can no longer be identified.
09 Protection of Minors
111be's services are exclusively for adults (aged 21 or above). We do not knowingly collect personal information from minors.
Age verification is mandatory during our registration process. If a user provides a false age, their account will be cancelled and any deposited funds will be subject to a thorough investigation before any refund is issued.
If you become aware that a minor is using our platform, please notify our support team immediately.
10 About Changes to the Policy
111be may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- Displaying a prominent notice on the website
- Sending a message to your registered email address
- Informing you of the changes at your next login
Continued use of the platform after the changes will be considered as your acceptance of the new policy. If you do not agree to the new policy, you may close your account.
The date of the most recent update is shown at the top of this page. If you wish to view an older version, please contact our support.
11 Contact Us
Privacy Enquiries
For any questions or requests regarding this privacy policy or your personal information, please contact us:
Useful Links
Read the pages below to learn more about our platform: